“Project Planner helps us plan where the operatives go and where the availability is; we would have struggled without it. It helps free up a lot of time and we give quite a lot of operative time back to responsive repairs. It’s been great – a definite bonus.”
Claire Boston
Planner, Magna Housing Association
“In the five weeks since we went live, figures are already showing a 40% reduction in no access. This is a brilliant improvement.”
Neil Jones
Head of IS, Newport City Homes
“myOPTI-TIME is a very quick, powerful way to gain visibility of key performance metrics. For any organisation performing responsive repairs, it provides exactly what is required to effectively monitor, manage and continually improve the operation.”
Steve Portch
Special Project Coordinator, Booker & Best
“We now do more appointments, a good number more. The average number of jobs completed per operative per day has increased by 40%.”
John Hodgson
Building Services Project Manager, Incommunities
“With OPTI-TIME and mobile working, we have full visibility. Operatives get one job at a time and managers can see what is happening on the ground through constant, real time, status information.”
Paul Bonser
IT Manager for Scottish Borders Housing Association
“OPTI-TIME is the backbone of the repairs service and has been a hard-core improvement saving BHP £1.25 million.”
Umesh Natalia
Head of Responsive Repairs, Brent Housing Partnership
