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 Powys CC Case Study |
Stevenage Homes Case Study |
Coast Country Case Study |
1st Touch is the leading enterprise mobile workforce solution in UK Social Housing, delivering best of breed mobile technology across the enterprise. The solution architecture ensures that the organisation is empowered to deliver faster, better service to the customer, whilst helping to reduce costs and increase efficiency for the organisation.
Importantly 1st Touch provides integration to multiple back office systems, utilising established integration tools which are well proven and ready to use with solutions including Scheduling, Housing Management, Asset Management, Contractor Management, ERP and CRM systems. Additionally, for one off or new integration requirements 1st Touch uses best in class integration technology to deliver 1st Touch connectors for every required element of integration.
1st Touch in Social Housing
1st Touch is the only mobile solution supplier to focus on this market and to have proven expertise in this sector. Over 15% of this market
has implemented 1st Touch with more joining every month and to date, 1st Touch is used in over 50% of all Social Housing organisations who
have adopted mobile technology.
Supported by the flexible and easy to use 1st Touch Mobile Platform, 1st Touch applications represent specific areas of functionality required within the Social Housing environment, following a best practice approach to workflows, security, user access and management oversight. These ready to use applications deliver best practice workflow and enable dynamic data capture whilst enabling management oversight of work and operative status.
Functionality is pre-configured so the solutions can be installed, up and running and adding value in a very short space of time. Current areas covered include:
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Property Services: Responsive Repairs Voids Gas Servicing (CP12) Electric NIC/EIC Stock Condition Surveys Van Stock Van Checks SOR's EPC (energy) Audits Health & Safety Lone Worker Safety |
Tenancy Services / Estate Management: Rents and Arrears ASB Abandoned cars Fly Tipping Untidy Gardens Graffiti Supporting People Care Assessments Support Plans Support Plan Reviews |
Visit www.1sttouch.com for case study examples where real cost savings are being achieved by our customers every day,
whilst they continue to reduce costs, improve services to their customers and improve productivity of operatives and back office personnel.
Tel: 0871 716 3060
