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 Aster Case Study |
Wandsworth Press Release |
Uniclass Social Housing Brochure |
ROCC
Visit our stand where we will be demonstrating our Uniclass Social Housing software suite including our powerful business intelligence & reporting and mobile working modules.
A nationwide company, ROCC is one of the foremost providers of social housing systems in the UK. ROCC brings a fresh and innovative approach to IT systems and we pride ourselves on the quality of our solutions and the responsive attitude to our customers needs. Our goal is to exceed the expectations of every customer by offering outstanding customer service, increased flexibility, and greater value, thus optimizing system functionality and improving operation efficiency.
ROCC’s Uniclass Social Housing system is a single, fully integrated web application for housing repairs and maintenance services.
With Uniclass Social Housing you can improve the utilisation and the efficiency of your resources ensuring the maximum productively from operational staff whilst also enhancing tenant experience.
Uniclass Social Housing supports the delivery of property repairs and maintenance services from start to finish. It enables a unified approach to responsive and programmed demands, emergencies and appointments as well as internal and sub-contracted resources including gas servicing and cyclical works. Uniclass delivers up to date information where it is needed to support operatives and customers, reaching out across secure internet and mobile networks.
Uniclass consists of the following modules:
- Asset Database & Document Management
- Contact Centre & Repairs Diagnostics
- Appointments & Work Planning
- Mobile Working
- Cyclical Maintenance
- Job Costing & Client Invoicing
- Job Management
- Planned Maintenance
- Stores, Purchasing & Supply Chain Management
- Customer Satisfaction
- Inspections
- Reporting & Management Information
- Dashboard Reporting
